All orders placed via the website www.collagenreverse.ch are governed by these general conditions of sale. These are authentic and apply to the exclusion of all other conditions or agreements. They define the rights and obligations of each of the parties.
Each client acknowledges having read, understood and accepted these general conditions of sale, without any reservation.
Collagen Reverse SA reserves the right to modify, at any time, the content and the form of these general conditions of sale and to make them accessible on its present website.
Collagen Reverse SA
Place des Perrières 5
1296 Coppet (Switzerland)
2. Personal data
Collagen Reverse SA undertakes to respect the confidentiality of personal data mentioned by customers when ordering on this website and to process them within the limits imposed by law.
When registering for the first time on this website, the customer is entitled to refuse the sending of invitation or commercial communication emails by Collagen Reverse SA. This possibility remains in effect at all times.
The customer agrees to give his personal data for the purpose of the smooth progress of his order (billing and delivery). He undertakes that these are correct and up to date at the time of the order.
3. Entry into force of the contract
The contract takes effect from the moment the customer has entered the payment information and that it has been validated on the site www.collagenreverse.ch The order is therefore placed.
The customer places an order via this website and by using the “add to shopping cart” button he adds the selected product to his shopping cart. He can at any time continue his selection of items, modify his shopping cart or complete his order and pay for the selection of products.
Any order placed on this site by validating the shopping basket commits the customer to purchase the products selected according to these general conditions of sale.
The customer can neither complete nor cancel an order once it has been placed. No refund is made to the customer.
Collagen Reverse SA undertakes to sell the products as presented on this website within the limits of available stock.
Once the order has been confirmed and paid for, the customer receives order confirmation information by email.
The data recorded by Collagen Reverse SA constitutes irrefutable proof of the order or the transaction carried out. All data recorded by the financial system constitutes irrefutable proof of financial transactions.
In the event of a posteriori refusal of the payment method, Collagen Reverse SA reserves the right to refuse or cancel the delivery, at its option, of any order placed on this website as long as the payment is not settled.
In addition, the company Collagen Reverse SA reserves the right to sell the products to other customers capable of settling the order if the pending payment is not settled within the deadlines (in case of tight stocks).
The prices payable for the products are those displayed on this site on the date of the VAT order included in Switzerland, excluding delivery costs.
The delivery costs are invoiced in addition to the products ordered. These are visible at the time of the summary of the shopping cart.
Collagen Reverse SA reserves the right to modify the prices and other costs mentioned on this site at any time.
7. Product representation
Collagen Reverse SA undertakes to match as best as possible the photographs of the products as they are represented on this site with those of reality. However, depending on the mode of presentation of the product on the Internet, the representation made by the customer of the product may differ significantly from reality.
All payments are made using a payment card (Visa, Mastercard, Postfinance, Twint).
The order will be considered effective after confirmation of the agreement of the bank payment centers.
In accordance with the regulations in force, and to ensure the security and confidentiality of their information, Collagen Reverse SA does not store the banking data of its customers. It is therefore up to the customer to save and print their payment certificate if they wish to keep the payment details relating to their order. Credit card data is encrypted to protect the customer.
The shipment of products ordered via this website is provided by Collagen Reverse SA.
Delivery costs are calculated at the end of the order according to the shopping cart. They are the responsibility of the customer except special promotion specified by the seller himself.
As of the order and confirmation of payment, the delivery times, for information, are 2 working days, but can go up to 8 working days in very rare cases.
10.Checking the goods and return
It is the customer’s responsibility to check the quantity and condition of the goods as soon as the products have been delivered to them.
In the event of an error (damaged or missing product), the customer must inform himself and inform Collagen Reverse SA within seven days of the company at the address given in point 1 of these general conditions of sale or by email to order @ collagenreverse.ch. Collagen Reverse SA will replace the missing or damaged product identically if the error is confirmed by its own departments.
The products of the company Collagen Reverse SA cannot be the object of a return or a refund as soon as they correspond in all points to the order form and that they do not present any defect which could be put at the expense of Collagen Reverse SA.
The only returns likely to be accepted by the company are those where the products have a production defect. If this is the case, the products must be returned as received in their original packaging accompanied by proof of order at the following address:
Collagen Reverse SA
Place des Perrières 5
1296 Coppet (Switzerland)
The customer can subscribe to a Collagen Reverse product to receive it automatically at home at the frequency of their choice. For that :
at. The client chooses the treatment that interests him and ticks the “Subscribe (-15%)” box.
b. He then selects the delivery frequency of his choice from the drop-down menu.
vs. He clicks on “Add to cart” and goes to the payment stage.
The customer can modify his subscription at any time, free of charge, and directly in the “Account” section on our site (“Manage my subscription” section).
11.2 Modification, suspension or cancellation
The customer can modify himself at any time and without charge the frequency of delivery, the date and address of delivery, the quantity or the means of payment on our website under ” account ” under the ” manage my subscription”.
The customer has the option to cancel their subscription after 3 months.
The withdrawal is automatic with each delivery. The customer pays the delivery costs for each shipment (7 CHF).
Without limiting the scope of these General Conditions of Sale, any request whatsoever for delivered products, non-delivery of products or other may not exceed the amount of the purchase price of the products which gave rise to a request damages. In no case shall Collagen Reverse SA be held liable for indirect, incidental or consequential damages of any kind whatsoever (even if the origin of such damage was known or could have been known by Collagen Reverse SA) occurring in relationship with its products, their use, their sale or this site.
Collagen Reverse SA will make every effort to fulfill its obligations but will in no way be held responsible for cases arising from force majeure or fortuitous events. Thus, any delay or absence of delivery arising from circumstances beyond its control, in particular in the event of strikes, wars, natural disasters or any other circumstances which prevent the proper conduct of the production, transport or delivery of products cannot be charged to the seller. In addition to the cases usually retained by case law, the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, shutdown, are expressly established as force majeure or fortuitous events telecommunications networks or difficulties specific to telecommunications networks external to customers.
In the event of delay, Collagen Reverse AG will fulfill its obligations as soon as possible.
14.Non partial validation
If one or more stipulations of these general conditions are recognized as invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations remain in full force and their scope.
These general conditions of sale and all sales where they apply are subject to Swiss law. Any dispute in connection with or arising from these general conditions of sale is regulated by Swiss law.